At Elderly Companion Services, located at https://elderly-companion-services.explorethistown.com, your privacy is of utmost importance. This Privacy Policy details our commitment to handling personal data responsibly in adherence with various international and regional privacy laws, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is designed to cover all aspects of our website, applications, services, and products. Please be aware that this policy does not apply to third-party platforms, applications, products, or services you may access through links on our platform; these entities will have their own privacy policies.
Our Privacy Policy addresses the following processing activities:
- When you engage with our applications and services as an authorized user, we process your data to provide and improve our offerings.
- When you visit our websites that reference this Privacy Statement, we gather information to enhance your experience and for analytics purposes.
- When you interact with us by subscribing to newsletters, emails, or receiving calls, texts/SMS, we use this communication to deliver information and services to you.
In the course of these interactions, we collect various types of personal data, including but not limited to:
- Account Information: To manage your account and provide services.
- Payment Information: For processing transactions and preventing fraud.
- Financial Information: To facilitate financial operations associated with our services.
- Purchase Information: To understand your preferences and tailor our offerings.
- Mobile Device Identifiers: For offering personalized experiences and analytics insights.
- Location Data: Where necessary, to provide location-specific services.
- Feedback: To improve our products and services based on user input.
- Social Media Information: For social media integration and interaction.
- Product Information: To understand usage patterns and enhance product performance.
We collect this data through various means, including user input, interactions with our services, and automated technologies like cookies. We also receive information from third parties in accordance with their privacy practices.
Our website uses cookies to enhance user experience and for analytical purposes. These cookies are categorized as Strictly Necessary for core functionalities, Preference for customizing your experience, and Analytics for tracking site performance. You can manage your cookie preferences through our Cookie Manager.
We retain personal data only as long as required by law or for the specific purposes for which it was collected. Upon the conclusion of the applicable purpose or as required by relevant laws, we delete or anonymize the data.
To safeguard your personal data, we implement organizational and technical measures such as encryption, secure data transfer protocols, and collaboration with reputable third-party processors.
We recognize the importance of protecting children’s privacy. Therefore, we do not intentionally collect personal data from individuals under the age of 18 without obtaining verifiable parental consent.
As a user, you have rights under various privacy laws that may include accessing your personal data, rectifying inaccuracies, requesting erasure or restriction of processing, seeking data portability, objecting to specific types of processing, and non-discrimination for exercising your privacy rights. You also have the right to file appeals or complaints with relevant authorities and to withdraw your consent at any time, subject to applicable law.
We reserve the right to amend this Privacy Policy from time to time. Any changes will be posted on our website to ensure transparency and your awareness of how we handle your personal data.
For any inquiries, unsubscribe requests, or data-related questions, please reach out to our privacy team by emailing [email protected] or by sending a letter to the address provided on our website. Our team is dedicated to addressing your concerns and ensuring your privacy is respected.